Troubleshooting Guide: Hayward Navigator Pool Cleaner

Navigator

Troubleshooting guide for your Hayward Navigator, complete with the most common problems and solutions for your DIY project.

Parts List:

Concrete Pod Shoes – Part# AXV414P
White Wing Kit – Part# AXV604WHP
White Flap Kit – Part# AXV434WHP
White rear screen – Part# AXV051AWH
Gear Box Assembly – Part# AXV408P
White Pod Kit – Part# AXV417WHP
Universal A-Frame Kit – Part# AXV621D

Problem: Slow/no forward movement

Causes Solution
Lack of/improper water flow through cleaner Check water flow with Flow Gauge and adjust
Partial blockage of Navigator throat Clear blockage
Worn shoes Replace shoes
Worn wings Replace wings
Improper cleaner model for application Call 1-800-227-1477 (U.S.A. only)

Problem: Cleaner fails to climb vertical wall gunite/concrete pool

Causes Solution
Improper shoes for application Call 1-800-227-1477 (U.S.A. only)
Lack of/improper water flow through cleaner Check water flow with Flow Gauge and adjust
Partial blockage of Navigator throat Clear blockage
Worn shoes Replace shoes
Worn wings Replace wings
Hose too short Install additional hose sections per installation instructions
Improper tension on rear flap Turn rear flap adjust to III

Problem: Cleaner climbs to water surface and sucks air

Causes Solution
Too much/improper water flow through cleaner Check water flow with Flow Gauge and adjust
Improper tension on rear flap Turn rear flap adjuster to I
If still climbing too much, reduce water flow until proper operation is achieved
Steering failure
  • Check and clean rear screen
  • Check to see that cone gear is free and rotates smoothly in both directions
  • Check medium turbine and spindle gear assemblies for malfunction

Problem: Cleaner head “floats”

Causes Solution
Cleaner head is HEAVIER than WATER, and therefore cannot “float”
  • Remove all air from cleaner head
  • Stop all air from entering the pool through the return lines
  • If cleaner head and hose are covered with fine bubbles, give the hose a good tug. This will release the air bubbles and allow the cleaner head to settle to the bottom of the pool until the hose is covered with bubbles again.
The cleaner head is actually being pulled or lifted off the bottom of the pool by the cleaner hose, or return line flow – either at the surface or at the bottom of the pool – or both. Readjust return lines to prevent water flow from interfering with cleaner head and/or hose.

Problem: Cleaner sticks at steps, corners, etc.

Causes Solution
Improper water flow Check water flow with Flow Gauge and adjust
Worn shoes Replace shoes
Worn wings Replace wings
Hose too short Install additional hose per installation instructions
Steering failure
  • Check and clean rear screen
  • Check to see that cone gear is free and rotates smoothly in both directions
  • Check steering program and troubleshoot – then:
    • clean, repair or replace gearbox
    • check pod/A-frame connection and REPLACE IF NECESSARY. DO NOT ATTEMPT TO RETIGHTEN LOOSE PODS.
    • check medium turbine and spindle gear assemblies

Shop Hayward Navigator Parts

Shop for all your Hayward Navigator parts here.

Hayward Navigator parts diagram

Leave a Reply


+ 5 = seven

Current ye@r *

    No Twitter Messages